Privacy Policy

Privacy Policy

This Privacy Policy describes how we collect, process, use, disclose, and safeguard your personal information when you access or use our services, including our website, applications, and furniture retail services.

By visiting our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to all users who visit our website, access our applications, or purchase products through our online store.

It covers personal information that you provide directly to us, including information submitted when you browse products, create an account, place an order, participate in surveys, or contact our Customer Support team.

It also applies to information collected automatically through technical methods, including cookies and similar tracking technologies used during your interaction with our services.

2. Information Collection and Cookies

2.1 Personal Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Telephone number

  • Shipping address

  • Payment information

We may also collect information related to your use of our website, including:

  • Pages visited

  • Products viewed or searched

  • Browsing preferences

  • Time spent on different pages

  • Other website interaction data that helps us improve our services and user experience

2.2 Cookies and Similar Technologies

We use cookies and similar technologies to enhance website functionality, analyze user activity, and provide a better browsing experience.

Cookies are small data files stored on your device when you visit a website.

Essential Cookies

These cookies are necessary for the proper operation of our website, including shopping cart functions, checkout procedures, account security, and other core features.

Analytics Cookies

These cookies help us understand how visitors use our website, allowing us to evaluate performance, improve website functionality, and optimize the overall customer experience.

Marketing Cookies

These cookies allow us to provide more relevant advertisements and promotional content based on your interests and browsing activities.

You may manage or disable marketing cookies at any time through your browser settings.

3. Use and Disclosure of Personal Information

3.1 How We Use Your Information

We may use collected information for the following purposes:

  • Processing and completing your orders, including payment handling and delivery arrangements.

  • Communicating with you regarding purchases, order updates, promotions, and customer service requests.

  • Improving our website, products, and services.

  • Responding to your questions, feedback, and support requests.

  • Detecting, preventing, and addressing fraud, security threats, and unlawful activities.

3.2 How We Share Your Information

We respect your privacy and do not sell, rent, or exchange your personal information.

Your information may only be shared in limited situations, including:

  • With shipping companies, logistics providers, and delivery partners to complete and deliver your orders.

  • With trusted third-party providers, including payment processors, technology providers, analytics services, and marketing partners, who assist us in operating our business under appropriate confidentiality obligations.

  • When disclosure is required by applicable laws, regulations, court orders, or requests from authorized government agencies.

4. Data Retention and Cookie Preferences

4.1 Data Retention

We retain your personal information only for the period necessary to achieve the purposes described in this Privacy Policy, including fulfilling orders, meeting legal and accounting obligations, resolving disputes, and maintaining business records.

After the applicable retention period has expired, your personal information will be securely deleted or anonymized in accordance with applicable laws.

4.2 Managing Cookies

You may control, restrict, or delete cookies at any time through your browser settings.

Please note that disabling certain cookies may affect the availability and performance of some website features, including checkout functionality and personalized services.

By continuing to use our website without disabling cookies, you acknowledge and accept our use of cookies as described in this Privacy Policy.

5. Your Privacy Rights

Depending on applicable privacy laws, you may have the following rights regarding your personal information:

Right of Access
You may request access to the personal data we hold about you.

Right of Correction
You may request that inaccurate or incomplete personal information be corrected.

Right of Deletion
You may request the removal of your personal information where permitted by law.

Right to Object
You may object to certain types of processing, including processing for marketing or analytics purposes.

Right to Withdraw Consent
Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact our privacy support team by email. We will respond to your request within the period required by applicable law.

6. Legal Basis and Compliance

Where applicable, we process personal information based on the following legal grounds:

  • Your consent.

  • The performance of a contract or steps necessary before entering into a contract.

  • Compliance with legal and regulatory obligations.

  • Our legitimate interests, including improving our services, maintaining security, and preventing fraudulent activities.

We comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR) where applicable.

We collect only information necessary for legitimate business purposes and implement appropriate security measures, including encryption and access controls, to protect personal information.

Except where required by law or where a valid legal basis exists, we do not disclose your personal information without your authorization.

7. Contact Information

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us using the available contact details provided on our website.